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Privacy Policy

General Supply Group Privacy Policy

At General Supply Group, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services.

1. Information We Collect

1.1 Personal Information: We may collect personal information that you voluntarily provide to us when you create an account, place an order, subscribe to our newsletter, or contact us for support. This information may include your name, email address, phone number, billing and shipping address, payment information, and any other information you choose to provide.

1.2 Non-Personal Information: We may collect non-personal information about you automatically when you visit our website. This information may include your IP address, browser type, operating system, device information, browsing behavior, and other technical data.

2. How We Use Your Information

2.1 To Provide Services: We use your personal information to process and fulfill your orders, manage your account, provide customer support, and communicate with you about your orders and our services.

2.2 To Improve Our Services: We use non-personal information to analyze how our website is used, to improve our website and services, and to enhance your experience.

2.3 Marketing Communications: With your consent, we may use your personal information to send you promotional emails, newsletters, and special offers. You can opt out of these communications at any time by following the unsubscribe instructions provided in the email.

3. Information Sharing and Disclosure

3.1 Service Providers: We may share your information with third-party service providers who perform services on our behalf, such as payment processing, shipping, and marketing. These service providers are contractually obligated to protect your information and use it only for the purposes for which it was disclosed.

3.2 Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency).

3.3 Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred to the new owner.

4. Data Security

We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

5. Your Rights

5.1 Access and Correction: You have the right to access and correct the personal information we hold about you. You can update your account information by logging into your account or contacting us.

5.2 Deletion: You have the right to request the deletion of your personal information, subject to certain legal exceptions. To request deletion, please contact us.

5.3 Opt-Out: You have the right to opt out of receiving marketing communications from us. You can do this by following the unsubscribe instructions in our emails or by contacting us.

6. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your browsing experience, analyze website traffic, and personalize content and advertisements. You can control the use of cookies through your browser settings. However, disabling cookies may affect the functionality of our website.

7. Children's Privacy

Our website and services are not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete that information.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. Any changes will be posted on this page with an updated effective date. We encourage you to review this Privacy Policy periodically.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at:

General Supply Group
Phone: +1 (843) 564-7445
Address: 75 Port City Landing, Suite 110, Mount Pleasant SC 29464

Thank you for trusting General Supply Group with your personal information. We value your privacy and are committed to protecting it.